This Cookie Policy describes how StarCity Casino (“we”, “us”, “our”) uses cookies and similar technologies on our online casino website, accessible to users in Australia. We are committed to protecting your privacy and providing transparency regarding the data we collect, use, and store when you visit and interact with our website. This policy outlines the types of cookies we use, their purposes, your choices regarding cookies, and how your data is managed in accordance with Australian privacy laws and our internal compliance obligations.
1. What Are Cookies?
Cookies are small text files that are downloaded to your device (computer, smartphone, tablet) when you access our website. They enable the website to recognize your device, remember your preferences, and enhance your user experience. Cookies may be set by the website you are visiting (first-party cookies) or by third parties whose services we use on our site (third-party cookies).
2. Types of Cookies Used
We use several categories of cookies on the StarCity Casino website to support website functionality, security, analytics, and user preferences. The main types include:
- Essential Cookies: These cookies are strictly necessary for the operation of our website. They enable core features such as security, account login, and transaction processing. Without these cookies, the services you have requested cannot be provided.
- Performance and Analytics Cookies: These cookies collect information about how visitors use our site, such as which pages are visited most often and any error messages received. We use this data to improve the functionality and performance of our website. Analytics cookies may be set by trusted third-party providers.
- Functionality Cookies: These cookies allow our website to remember your preferences and settings, such as language selection and region. This ensures a more personalized and convenient user experience.
- Advertising and Targeting Cookies: These cookies are used to deliver relevant advertising content and measure the effectiveness of our marketing campaigns. They may also limit the number of times you see an advertisement and help us understand user engagement with marketing materials.
3. How We Use Cookies
We use cookies to facilitate the smooth operation of our website, enhance user experience, and analyze website traffic and usage trends. Information collected through cookies helps us tailor our services, detect and prevent fraudulent activities, and comply with applicable legal and regulatory requirements in Australia. We do not use cookies to collect personally identifiable information unless you voluntarily provide it, such as during account registration or interaction with customer support.
4. Third-Party Cookies and Services
Some cookies on our site are set by third-party service providers, such as analytics and advertising partners. These third parties may collect information about your online activities over time and across different websites. We ensure that all third-party providers comply with relevant privacy laws and contractual obligations, and we only partner with reputable entities to protect your data and privacy interests. We recommend reviewing the privacy policies of these third parties for more information on their data practices.
5. Cookie Management and User Choices
You have the right to accept or reject cookies on our website. When you first visit, you will be presented with a cookie consent banner allowing you to select your preferences. You can also manage cookie settings at any time through your browser. Most browsers allow you to block or delete cookies, but doing so may affect the functionality and availability of certain features on our site. For more detailed instructions, refer to your browser’s help section or visit our StarCity bonuses page for exclusive offers that may be impacted by your cookie preferences.
6. Data Retention and Security
We retain data collected via cookies only for as long as necessary to fulfill the purposes described in this policy or as required by law. We implement appropriate technical and organizational measures to safeguard your personal data against unauthorized access, alteration, disclosure, or destruction. Our data handling practices are designed in accordance with the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth).
7. Updates to This Policy
We may update this Cookie Policy from time to time to reflect changes in legal requirements, technological developments, or our data practices. Any modifications will be effective immediately upon posting the updated policy on our website. We encourage you to review this policy periodically to stay informed about how we use cookies and protect your information.
8. Contact Information
If you have any questions, concerns, or requests regarding our use of cookies or this Cookie Policy, please contact our Privacy Officer at [email protected] or write to us at StarCity Casino, 80 Pyrmont Street, Pyrmont NSW 2009, Australia. We are committed to addressing your queries in a timely and transparent manner.
9. Additional Information for Australian Residents
This Cookie Policy is specifically intended for users located in Australia. We comply with all relevant Australian data protection laws and industry standards to ensure your data is managed securely and lawfully. For more information regarding your privacy rights, you may consult the Office of the Australian Information Commissioner (OAIC) or explore our casino games selection for a secure gaming experience.
10. Acceptance of Cookie Policy
By continuing to use our website, you acknowledge that you have read, understood, and agreed to the terms of this Cookie Policy. If you do not agree with our use of cookies or any part of this policy, please adjust your browser settings accordingly or discontinue use of our website.